Artificial intelligence (AI)-powered tools have been effective in collecting and analysing large quantities of data, potentially increasing the inclusivity of peace processes. This Insight paper highlights the experiences and lessons learned from the AI-supported digital dialogues conducted by CMI – Martti Ahtisaari Peace Foundation in Sudan in July 2023. The digital dialogues aimed to assess new priorities and views on representation ahead of the future resumption of an inclusive political process in Sudan.

KEY TAKEAWAYS

– AI has proven to have great potential in analysing large amounts of complex data collected from populations experiencing conflict, as well as in broadening the inclusivity of peace processes.

– Platforms enabling digital dialogues provide virtual spaces for participation, opinion sharing, and idea contribution. They can hence increase the accessibility, transparency, and scalability of dialogue processes.

– Successful digital dialogues require careful planning, active engagement with targeted groups, and proper assessment of potential limitations.